FAQ

I can’t play audio on Firefox in Remote Desktop Connection

If you are on a Remote Desktop Connection (RDP) on Windows, audio playback will be disabled due to increased security restrictions. This is a known issue since Firefox version 56 that we are working hard to fix.
In the meantime, you can reduce the sandbox security level by following these steps:
1. In the address bar, type about:config and press Enter.
* The about:config "This might void your warranty!" warning page may appear. Click I accept the risk! to continue to the about:config page.
2. Search for security.sandbox.content.level, double-click on the preference and set its value to 2.
3. Restart Firefox on the remote device.

Microphone does not show up as recording device in remote desktop

Open Remote Desktop Client
Click on show options
Click on Local Resource
Enable Play on this Computer and Record from this Computer
Click OK

How to use Devices and Resources in a Remote Desktop Session

To redirect devices and resources:
* Click on Start then search for Remote Desktop Connections.
* Click Options, and then click the Local Resources tab.
* Under Local devices and resources, select the devices or resources you want to redirect.
* To see additional devices, or to redirect Plug and Play devices or drives and devices that you plug in later, click More.
* To redirect supported Plug and Play devices, under Local devices and resources, double-click Other supported Plug and Play (PnP) devices. The Plug and Play devices that support redirection and are currently plugged in appear in this list.
* To redirect supported USB devices, under Local devices and resources, double-click Other supported RemoteFX USB devices. The USB devices that support redirection and are currently plugged in appear in this list.
* Select the check box next to each device that you want to redirect.